TERMS AND CONDITIONS FOR FLY AWAY AIRPORT SERVICES
Due to airport security and parking restrictions we are unable to search the airport for you. Please meet the driver at the appropriate meeting place. The driver on the outward journey will supply you with details.
Should you be delayed in the airport for any reason please send someone to find your driver to ensure that he/she does not assume that you missed your flight. The driver is under instructions to wait for up to 45 minutes only. As proof that he/she was there, he/she will advise a member of airport staff that you did not show.
If all else fails and you are still unable to find your driver, ring us on 0113 2526364 and we will advise you as to your drivers whereabouts.
CONDITIONS OF HIRE (THE SMALL PRINT) PLEASE READ.
- If child seats are provided by the company, they are used at the sole discretion of the adult passenger accompanying the child who must satisfy themselves that the child seats are adequate. No responsibility can be accepted by the company for their use.
- Any deviation made by the customer from the details overleaf may incur extra charges.
- Please locate the driver within 45 minutes of landing otherwise he/she may not wait for you or charge customer for parking costs.
- The company can accept no responsibility for any unforeseeable occurrences resulting in late arrival. Travel/holiday insurance may be available to cover any such occurrences, see your travel agent.
- Pick up points, drop off points and the route taken are entirely at the drivers discretion although he/she will make every reasonable effort to comply with the details overleaf.
- The company cannot accept responsibility for goods or belongings, lost, stolen or damaged whilst on the vehicle.
- Your driver will assist you with your luggage if required, it is however your own responsibility. Please make sure that it is loaded/unloaded safely. We will not be held responsible for the safety of or damage to luggage or other belongings or for anything being left behind.
- Although the driver will make every effort to pick up and drop off at a safe place, the company cannot accept responsibility for any injuries incurred whilst boarding or alighting the vehicle.
- The vehicle must be kept clean at all times. The driver has the task of cleaning the vehicle and any undue mess may incur an extra charge. There is a no smoking policy on our vehicles.
- If seat belts are provided on the vehicle please use them. Omitting to do so may result in any claims for injury caused by any road traffic accident being invalidated.
- The driver is in complete charge of the vehicle. Should he/she consider that the safety of the passengers or vehicle could be compromised, he/she is at liberty to take any action that he/she determines as appropriate.
- Should any of the details overleaf be incorrect we must be informed immediately, failure to do so may result in you not being collected on time or the wrong vehicle being sent etc. We will not be held responsible should you not comply with this request.
- Drivers should not be harassed in any way or for any reason. Passengers causing a nuisance or bombarding the driver with complaints for any reason, such as to distract him/her are liable to be asked to remove themselves from the vehicle.
- In the unlikely event that you have cause for complaint please take the matter up with a member of our office staff.
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